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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 61240 Views
  • 69 replies
  • 14 Helpful

broadband bill

two problemsi have not received my postage labels for the return of my entertainment package.on my bill there are charges against a mobile number i don't recognise?

43212 by • Visitor
  • 277 Views
  • 1 replies
  • 1 Helpful

Resolved! Phone not delivered - being charged for contract.

Im posting this here as I want a trail in case my issue goes like some customers and ee fail to cancel my conteact. I've been a customer years so decided to upgrade, I got a super deal, probably too good to be true as my phone was turned around at Le...

HelensS9 by • Investigator
  • 516 Views
  • 6 replies
  • 2 Helpful

Resolved! Unlimited 5G for £7 pm

Hello,I found this deal advertised on 4g.co.uk website, clicked through to EE and landed at the associated £7 per month SIM which I promptly ordered.https://www.4g.co.uk/unlimited-data/ee/#:~:text=EE%20offers%20a%20variety%20of,with%20unlimited%20min...

_chris by • Explorer
  • 556 Views
  • 4 replies
  • 2 Helpful

Resolved! Re: Live chat

Hello can you help with my bill please I cant pay until the 11th can you do a promise to pay please  

LThomas8 by • Visitor
  • 345 Views
  • 2 replies
  • 2 Helpful

Credit refund

Hi, I’m hoping someone can help me, I got credit from EE put onto my account a couple months ago but I am no longer with them and was wondering if I actually get that money in my hand now that I am not longer with them? It’s still on my account and t...

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