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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 14111 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24731 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 49470 Views
  • 55 replies
  • 13 Helpful

Resolved! Trying to contact customer services fro overseas.

My contract expires on Thursday but I want to keep my number active. Im getting kind of desperate, Im currently in Australia, I've called +447953 966150 14 times over three days and +447953 966250 ten times but cannot get through.I used the chat func...

swampy442 by • Investigator
  • 416 Views
  • 5 replies
  • 2 Helpful

New contract changed to new owner

I stupidly done a family member a favour and got a contract out in my name for him while his was living close by to help him out. He has recently moved Miles away and taken the contract with him and is refusing to pay me the bill as comes out of my b...

Incorrect overcharge billing

Appalling service and reading the posts I’m not the only person! Have emails to confirm refunds but nothing through 2 weeks later and still overcharging me! I daren’t use my landline due to extortionate charges…disgusting…I should have stayed with BT...

12 month contract?

Has EE stopped 12 month contracts? I time my renewals carefully so I renew just before the annual price rise.If so it's a sneeky way of ensuring at least 12 months worth of annual £1.50 increase and quite likely would subjected to 2 x increases so £3...

mattzz by • Contributor
  • 410 Views
  • 1 replies
  • 0 Helpful
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