Good morning, I would like to need a statement of the payments I made both onlin

Marcin210
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‎23-05-2024 11:50 AM

 

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8 REPLIES 8
Marcin210
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Investigator

‎23-05-2024 11:46 AM

Good morning, I would like to need a statement of the payments I made both online and to the casino RedAxePlay

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Marcin210
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‎23-05-2024 11:51 AM

 
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Northerner
EE Community Star
EE Community Star
In response to Marcin210

‎23-05-2024 11:52 AM

hi @Marcin210 

You'll need to speak to EE CS on 150 and they can provide this information. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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bristolian
EE Community Star
EE Community Star

‎23-05-2024 12:04 PM

You'd posted the exact same query in both the PAYG & pay-monthly contract section of the forum. Both are now in the same thread, but which are you?

If you topup, then you are on a PAYG pre-payment service.

If you receive monthly contract-based bills, you are on pay-monthly.

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Marcin210
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Investigator

‎23-05-2024 12:16 PM

I need my payments made by my phone from EE network

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Marcin210
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In response to Marcin210

‎23-05-2024 12:17 PM

Welcome to RedAxePlay! Mobile Validation Code: 2241. Please keep it private *FreeMsg

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Marcin210
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In response to Marcin210

‎23-05-2024 12:18 PM

Thank you for your payment of £30.00 via Olorra management LTD from RedAxePlay. Email: customersupport@instantgamesupport.com

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Marcin210
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Investigator
In response to Marcin210

‎23-05-2024 12:26 PM

I need an account statement which I made from a casino phone with my name and surname because I have a pre-paid phone RedAxePlay

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