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Community Activity
EE App Not Working on Iphone
I'm having trouble logging into the EE app on my iPhone 14 Pro Max. Each time I try, I receive the following error message: "Sorry, there seems to be a problem."I'm able to log in successfully via the EE website, so this issue seems specific to the a...
Resolved! Old number not transferred properly
I got my new sim and sent the pac code across and my old number has been transferred. I've restarted my phone as instructed and when I check the number for my phone its my old number which is what I want it to be. People can contact me using my numbe...
Pay as u go sim
hi I lost my phone and have orderd a new sim online several times sim dosnt arrive, I really need that number and sim to access my iCloud, am registered with ee
Getting "Too Close" warning on Smart Wifi Plus
Hi,I have just switched from BT to EE. I have a Smart Hub 2 (SH31B) with three Smart Wifi Plus extenders which all have hard wired connections.All seems to be working ok apart from occasionally losing connection for a minute - I'm still investigating...
I am in the States
I have bought a weeks pass for £25 pounds to use in the States. It worked for a couple of days, including a trip to New York. I went again today and found that nothing works. I can't navigate around, I can't use e tickets and I can't make phone calls...
Openreach do not want to be reached.
I got a 'reminder' from Openreach to sign and return a works permission form.This was done three days ago and I don't see a way of contacting Openreach.Text message failed and most of their 'help' pages tell people to contact their internet supplier....
Sim Only Delivery
I ordered a new Sim Only card on 20th May and it still has not arrived. As it’s Royal Mail 2nd Class, I have no way of tracking the order.Is 9 days or 6 working days normal for delivery?
Birthday Marketing Text
Hi,I’ve received a text offering me a discount on tech purchased through EE for my birthday.Is this a scam? I have contacted EE by phone today who have assured me they didn’t send this text but if so then this is concerning as it appears as though t...
Hi my broadband bill is to high
Hi my broadband and landlines bill is very high
Help! You closed my account
So I’m out of the UK again until next month and had arranged to go back to pay as you go. However it says my account is now closed!!there is no live chat on the app and I am barred from calling!!! Help.
