22-09-2022 07:19 PM
My contract ends on September 27th but my bill is on the 11th of each month. What happens?
22-09-2022 07:27 PM
You should get your final bill on about 11 Oct. It should contain a refund for the period 27 Sept. - 10 Oct.
22-09-2022 08:34 PM
@Moburt76 After paying your last bill do not cancel your payment method if you decide to change networks as you might still receive a bill if you make any changeable calls in that last month plus you might get a part refund if you change networks. Once you reach your minimum term date you’ll be on a 30 day rolling contract until you decide on what you want to do. This will be for the same amount you pay now and after 3 months you’ll get a 10% reduction on that tariff costs
22-09-2022 08:37 PM
@Moburt76 wrote:
My contract ends on September 27th
Does this mean you have given your 30days notice on or around 28 August, which expires on Sept 27th?
Only asking because many people inadvertently think contracts "end" without their need to give cancellation notice - this is not the case.