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Failed credit check

Mac95
Investigator
Investigator

I got declined for a credit check for a 12months sim only plan.

I left EE in June this year after a 24months phone contract, where I never missed a payment. I want to come back, as I get Best reception and speed where I live with EE. However, I got declined for some reason. I'm thinking it could be due to new bank account, I switched banks last week and gave details of my new bank account on the checkout it got declined, then I tried again using old details - my balance and DD still haven't been switched I'm on day 5 of the switch. However, it got declined again. I'm bit disappointed as I said had a contract that just run out in June and my payments always been on time, is there a way to query this? 

10 REPLIES 10
Chris_B
EE Community Star
EE Community Star

@Mac95    And there’s the plug.  

 You might not be aware that network connection host could change it any time.  1p is a MVNO network.       It’s also PAYG with a set allowance and not a contract so obviously no credit checks are needed.    You don’t get speed limits if you choose the right tariff with EE.    And let’s be totally here,  how often do “you” need to use your device abroad.    Be honest.     

cheaper because it’s a MVNO network and it’s a PAYG.   

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