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Exceeded spending cap

Portcullis45
Explorer

I need to speak to EE about my spending cap but have no connection with them.  Is there any other way  can contact them?

3 REPLIES 3
Portcullis45
Explorer

I've been told I have exceeded my spensing cap and therefore am unabl to use my mobile and dial EE on 150 f or help. I was given to understanbd last night by one of your employees that my spensing cap had been increased so everythiunbg should be ok now but it isclear noty. I need the rectified urgently but have no idea how to cointact EE to discuss the matter  but am unable to use my mobi  to ring them! What do I do now? Can EE phone me ba ck at  midday tomorrow please as this is now urgent  David ******* A/c no. **********

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

@Portcullis45 , you need to give it 24 hours to make sure that it has cleared. Have you actually rebooted your phone to see if that solves the problem?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

You can call EE for free. So the spend cap doesn't restrict that.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP