BAN spend?

[Kevmalone]

Just tried to upgrade inshore after traipsing all the way into the town to be told there was an issue with my BAN spend so I cant upfmgrade til next week. 

Does anyone have any idea what it means and why I couldn't upgrade today?

[Michael_D · Accepted solution]

Hi @Kevmalone

Thanks for something on the account.

The BAN spend is related to the amount that each customer is able to spend on the account in terms of plans and add-ons.

If you give our billing guides a call, they'll be able to check the account to see what is happening with your spend.

Michael