EE rejecting me for credit check

[asheiiyy]

Hi so basically I’m completely new to this, I had a credit check if failed due to me being not on my home address when I am, and I don’t know what to do as I’ve got to wait 30 days now? 

[Northerner · Accepted solution]

Hi @asheiiyy 

Check your credit files mate sure you're on the electoral roll. Maybe look at SIM only plans to build up a history. 

https://ee.co.uk/help/billing-payments/financial-support/credit-files-explained

Thanks 

[asheiiyy]

Hey Thank you, they said I was eligible for a phone and everything it was something to do with my phone as my credit score is fine and just something to proof I live at my address.

[Rach_H]

Are you able to provide proof of address to the team @asheiiyy?

Rach

[asheiiyy]

Yes I do have evidence, as I’ve been in my home for about 8 months now

[XRaySpeX]

Perhaps your credit history has you living at a diff (old) addy. Maybe you didn't update it when you moved. You may need to contact the various Credit Reference Agencies to correct it.

[asheiiyy]

Hi, @XRaySpeX 

Like what kind of credit reference agencies , as I don’t know as it’s my first time doing this as a student.

just very stuck on Whatt to do 

[XRaySpeX]

In the link posted by @Northerner are listed the 3 principal ones. You'll need to contact them.