Community Activity

Delivery

Hello  I ordered the apple iPad Air M3  13inch.the gentleman online said it would be delivered today 24/04/25 but I haven’t even had an email to confirm it has been dispatched. When I check my order it says awaiting confirmation of delivery date.Can ...

Ellen97 by Explorer
  • 32 Views
  • 3 replies
  • 0 Helpful

Repeated Emails asking to return kit.

I’m getting emails asking to return my kit, 6 weeks now and they are getting nearer to charging me a fee. I have returned it and have proof of postage. Ideas on how to  sort this - online preferably. 

Ian3143 by Explorer
  • 5 Views
  • 1 replies
  • 0 Helpful

WiFi 6 or 7 adapter for PC/Laptop/MacBook

I am currently on BT with a Smart Hub 2 and considering upgrading my router to an EE Smart Hub Pro Router Tri-Band 6GHz 5GHz 2.4GHz (from eBay). When using this router, does upgrading your PC or laptop WiFi hardware to 6 (or 7) via a plug-in USB adap...

dazzlr by Investigator
  • 86 Views
  • 7 replies
  • 1 Helpful

Resolved! Does the EE SmartHub (Black) Firewall work

Hello everyone, I have just moved from BT to EE. Over the weekend BT collected their router which I really wanted to keep as iit had more configurable settings than the EE device, unfortunately the wanted £50 for it. Anyway, the EE router is installe...

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My phone number is not linked somewhat

HelloI am actually abroad and I suddenly stopped being able to receive any texts nor callsI can't get any help as there is no chat and I can't call...I add some pay as you go money but want it back if it is not workingI can see my number on my accoun...

lamary by Investigator
  • 56 Views
  • 6 replies
  • 1 Helpful

Contract

Hi , we have contacted EE as they say we signed up to a 36 month contract, they are saying they only keep phone transcripts for 12 months ? so can't prove we have a 36 month contract ? is that correct ? they can send us a copy of the contract but th...

Re: Phone number disconnected

I have the same problem. But have received no text nor email to say its being disconnected.my number apparently is disconnected. have been trying to get in touch EE but its leading nowhere!Frustrating.