03-05-2026 07:28 PM
Changed my provider 8th April! They confirmed this. I have been bombarded with emails, text and phone calls to change my mind.
I have been receiving multiple emails and text asking me to set up a direct debit to pay my bills.....phoned customer service and again, clarification that account is closed.
Just received a text stating my bill is ready for payment!!!!.....Seriously!
And they wonder why after many years a customer I have gone to Virgin.
EE....do better.