Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 62580 Views
  • 69 replies
  • 14 Helpful

Resolved! My phone has been just restricted

My phone has been just restricted. It's saying I've reached my limit but I spoke to customer services last week and they sent me a text confirming that they are taking payment on 1st of may and they also applied a cap on my account on the call to pre...

Resolved! Contract

I already cancelled my contract but I don’t know how my bill comes to pay 

Deep6 by Visitor
  • 356 Views
  • 1 replies
  • 2 Helpful

Resolved! Is this real?

EE: We faiIed when trying to process your Iast biII. To avoid the cancellation of your services pIease use: [Mod edit - fraudulent link removed]