Double billed for roamin

TL751 · ‎28-06-2022

Hi

i seem to have been double billed for roaming which I added to my account before holiday. How do I contact EE to discuss can’t find a contact?

cheers

Schockwave · ‎28-06-2022

Hello @TL751 ,

Welcome to the community,

You can ring 150 via your phone’s keypad and speak to billing about this, any other contact details you will find by clicking on Contact EE at the top of this page.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

XRaySpeX · ‎28-06-2022

@TL751 : Where are/were you? In what way have you been double billed for roaming? If you added the Roam Abroad Pass you will be charged pro-rata for all the time you have it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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