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Direct debit

Misty1563
Explorer

‎23-04-2026 02:57 PM

My direct debits comes from my business account, why can i not get a vat invoice

0 Helpful
1 REPLY 1
Rach_H
EE Community Support Team

‎23-04-2026 04:56 PM

Hi @Misty1563,

Welcome to the Community!

We aren't able to provide VAT invoices for personal accounts, regardless of which account you might use to make a payment. If you speak with our team then they will be able to look into switching you to one of our Business plans, so you can get the VAT invoices you need moving forward.

Rach

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