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Libbykathleen
Explorer

New contract has taken payment and sent me an email to confirm order and says wait for delivery update. Can I still be declined the contract? 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Libbykathleen   If EE feels the need to not accept your order they will ask you to contact them just to run a few checks,  but as upfront payment has been taken you should be ok. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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2 REPLIES 2
Libbykathleen
Explorer

Just out of curiosity did you get an order confirmation email? Saying to wait for it to be dispatched? 

Chris_B
EE Community Star
EE Community Star

@Libbykathleen   If EE feels the need to not accept your order they will ask you to contact them just to run a few checks,  but as upfront payment has been taken you should be ok. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.