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Visiting Pakistan, using phone and whatsapp from there

Abby9965
Explorer

Hello,

 

I have a smartphone (Android) and and EE plan. I pay £20.54 direct debit monthly. I use it for making calls and using internet annd whatsapp on my smartphone. I live in England.

 

In July 2022, I will go to Pakistan for about 5 weeks.

 

I want to be able to make calls there and from there to England. I also want to be able to use Whatsapp.

 

Do I need to do anything to my mobile plan? Please let me know what i need to do or add and the costs if any. 

 

Thank you in advance.

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @Abby9965 

 

Text ROAMING to 150 or make sure roaming, international calls and text are activated on your account.

 

For costs and add-ons in Pakistan please see EE roaming page:

 

https://ee.co.uk/help/help-new/roaming-costs/countries/pakistan

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

3 REPLIES 3
Northerner
EE Community Star
EE Community Star

Hi @Abby9965 

 

Text ROAMING to 150 or make sure roaming, international calls and text are activated on your account.

 

For costs and add-ons in Pakistan please see EE roaming page:

 

https://ee.co.uk/help/help-new/roaming-costs/countries/pakistan

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

it is not clear, what i'm liable for.

 

If i go abroad to pakistan can i continue using my current package, what I need to know is will i still have my free allowance which i have in the UK to use in pakistan before charges kick in.

This is what roaming page says, so what does the 'charges outside your allowance' mean?

Roaming costs

 
 

Service Included in your allowance Charges outside your allowance
Making a call £2.05 per minute
Receiving a call £2.05 per minute
Sending a text 67p per text
Sending a picture message 73p per picture message
Data/internet Buy data add-on
Voicemail To receive a voicemail you'll be charged at the receive a call per-minute rate above.
To save a voicemail you'll be charged at the making a call per-minute rate above.
 

 

Yre mins texts and data cannot be used in Pakistan like it can be in the UK. The charges above in the picture is what it will cost you to use yre phone 

G Alston
iPhone 16 Pro Max