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Community Activity
Resolved! Unlocking a device
Hi everyone - I have a Samsung device that is locked. I started the unlocking process by pressing *#06# to find my IMEI number which I then verified on the form. I was then taken to a screen which gave me my unlock code which I was told to keep h...
SIM 1 not provisioned
Does anyone know how long it will take for my SIM card to be activated? The new SIM card I inserted into the Google Pixel Pro 9 isn't working. My old phone has lost connection moments after I activated the SIM card for my new phone online.
Can I have two Pro boxes?
I am an EE subsciber and I have a Pro box in one room and a mini box in another room. Is it possible to change the mini box for a Pro box so that I have two Pro boxes and no mini boxes? Want to put a Pro box in the second room as it is a better piec...
Resolved! Terrible RIP OFF service from EE
Forcibly switched from BT to EE & nothing but problems, terrible company staffed by couldn’t care less types!!!!!
Xbox Game Purchases
We recently moved from Virgin to EE as I couldn't resist their clever advertising....The problem I'm having is I can't purchase any games or addons from my Xbox, when it prompts me to validate\purchase via the QR code which i do on my phone nothings ...
Router issues
After having 2x engineers call out today, after 3.30pm is. to check the router, stating there is no fault after the app found a fault 2days ago , they supported me to change the router password on my device ,and logged into EE with new password on t...
Suing EE
Hi, I want to leave here my experience with this awful company. I've been a customer for 4 years. On the 11th October I decided to be a customer for 2 more years.I renewed my contract with EE for another 24 months. On the 17th of October I decided th...
EE doesn't get contact number right
My mobile phone provider is not EE. However, I have mobile broadband with them. That SIM, even though it has an assigned phone number, is tucked away in my router and I have no access to calls or texts on it.I recently cancelled that SIM to order one...
EE box won’t play live TV
I’m having issues with EE TV box not playing live TV. I have EE TV box which does not have an aerial connection nor an ethernet cable connection. During the set up process the box 'found' 133 channels.I can view anything via my apps so obviously ther...
Full Fibre Install... Looking for advice after waiting almost a year for OR
Hi there community. First post here, so please forgive me for any info I miss (Please just ask)So, I placed my first FTTP order in July of last year (or some time around then...) it was a while ago. I waited for 6 months with a lovely guy over at EE,...
