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Community Activity
Cancelled order
I ordered anew phone yesterday paid the upfront payment yet today i got a text saying my order has been cancelled
Cancelled order
I placed a order yesterday paid the upfront payment and today i got a text saying order cancelled could someone tell me why and when will my refund be
I need to remove the WiFi extender from my package.
Hello,I need to remove the WiFi extender from my contract, it's £7 a month, and i do not use or need it - it's been carried over from when i was on just BT - I've already been charged on my latest bill for non return of the BT disc.
Resolved! New EE TV sign up and issues assigning existing NOW TV to EE TV acc.
I signed up for EE TV by phone yesterday. I've migrated my existing Netflix account using the link EE provided.The activate Discovery + link just logs me in to my ee account. So I can't activate that. I need to resolve this.I have an existing NOW TV ...
Receipt of purchase
How do you find a copy of a receipt of puchase of my new phone?
Smart Wifi Pro range is awful - BT/EE refusing to pay for ONT Move
Been having issues with connection and speeds upstairs since I moved into a new home, started with BT 500mb FTTP with a Smart Wifi Discs, got upsold to an EE Wifi Pro 500mb and told it would solve all my problemsBut it hasn't. I live in an old terra...
Password
I've received two email requests to change my password, saying my account has been locked, within the last two days. Has there been a breach somewhere or is this a glitch?
ARP Cache Poisoning Attack - EE Router
Hello,Has anyone had any issues with their EE router throwing an "ARP Cache Poisoning Attack" via ESET Endpoint Security? I've always been with BT with no issues, as soon as I moved over to EE my ESET keeps throwing this error up. I've got an EE boos...
Resolved! Roaming Inclusive Extra Changed Mid-Contract – What Are My Options?
Hi all,I’m really hoping someone can help or offer advice here because I’ve been left in an absolutely awful position by EE.When I renewed my contract, one of the main reasons I stuck with EE was because of the Roam Abroad Pass included as an Inclusi...
whenever I go to upgrade my broadband I get an error
hello,ive tried talking to support they just tell me to call sales to hear their deals. ive logged a complaint that no one replies to.I got an email upgrade broadband early for great deals. but whenever I go via the email, or upgrade through myEE etc...
