Community Activity

Been charged for a bizarre PAYG Data Addon I never asked for

I use a PAYG simcard, and about a month ago, I was wondering about using a small amount of data, texted 'ADD DATA' to number 150, and got the price list. I saw the hefty price rise from April (masked by upping the data limits) and decided that it was...

AimHere by Visitor
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EE TV Recordings

I have pro TV box. It's not giving me the option to record programs other  than by using the record button on the remote. It was an option under the info on the program, now it's just set reminder / search. Also I could always record programs on Wild...

Dpt71 by Investigator
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Pay as you go addon minutes to Guernsey

I can see there are 2 add ons to call abroad -one for EU and one for Rest of World but neither include Guernsey in the list. Which one should I buy or is there no adoon available?

Kajami by Visitor
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Switch 2 delayed

Ordered the switch 2 on release day, was apparently dispatch the same day but 2 days later still no tracking number. should have had an option to collect or faster shipping, ordering on day 1 release and having to wait potentially 5 days is shocking 

Resolved! Excellent Customer Service

Hi.I spoke to one of your customer service team in person today after she knocked on my door. We had a chat about Wi-Fi speeds and full fibre in my postcode.I want to let her know that I really appreciate the level of service she gave me. She was fri...

Resolved! Activate Discovery Plus

I still can’t activate my Discovery Plus, the links seem to take me round in circles. what am I doing wrong? 

ckings79 by Investigator
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Arlo secure subscription code

I purchased the Arlo doorbell with two security cameras in April this year, it comes with a 24 month subscription. Does anyone know how I find the secure subscription code? I tried EE chat and they were useless! It wasn’t on any of the paperwork sent...

Suspicious Text

I received a text message apparently from EE saying:EE: We were NOT abIe to take payment for your biII. In order to avoid service cancellations, pIease visit: (REMOVED LINK FOR OTHERS SAFETY) now.I presume this isn’t EE?

Tash01 by Visitor
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  • 2 replies
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