Community Activity

Microsoft Teams Quality Issue

Hello all,I've got an odd issue which I'm hoping someone can offer a steer on.I have the EE 1.6 Gb Full Fibre Busiest Home package with a Smart Hub Plus.All seemed to be working fine until my original Smart Hub Plus failed in Jan 2025. This was attri...

Resolved! P45 EE

Hi, I’m an Ex EE employee and need my P45, I can’t find my copy can I please have an email for HR to request a copy?

AnnieC2 by Visitor
  • 700 Views
  • 6 replies
  • 1 Helpful

What's wrong with your website?

I've tried to place an order for a pay monthly phone on 3 occasions over the last couple of weeks, every time the website has failed at some stage in the order process, either taking me to a blank page or an error page. On 2 occasions you've taken £3...

Sim

good afternoon please help me I bought a SIM card in Ukraine and used it for several months and now it does not catch the network at all, neither automatically nor manually, but I really need this number, a vitally important telegram is registered on...

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Fixiks by Explorer
  • 42 Views
  • 4 replies
  • 0 Helpful

5g hub purchase

Does anyone know if i can purchase the hub in store for immediate use or if it has to be online and a few days.After 3 months of waiting for BT/Openreach to install theyve just cancelled which means no internet (we were using the 4g backup)

Go2Matt by Investigator
  • 21 Views
  • 1 replies
  • 0 Helpful

Broadband connection drops daily

Hi, I moved to EE  full fibre to the house broadband in December.  I have a Sky Q box dating from May 2024.   All was well till this week when the internet connection drops almost daily.   I unplug Sky and there’s no problem resetting.  I don’t have ...

Sarah1948 by Investigator
  • 1855 Views
  • 47 replies
  • 7 Helpful

Resolved! How to Order Wifi 7 router for gaming

Hi there i am on the 900mbps package with the smart hub plus, but i want to get the new wifi 7 router, especially as it is compatable with my PS5 pro and for any future devices that support this. However my account online says i can add wifi 7, but w...

Johngking by Contributor
  • 698 Views
  • 5 replies
  • 2 Helpful

Only allowed 1 mini tv box

Left sky to join ee. Whilst arranging my package on the phone they could sort my tv and broadband but when I asked to add 2 mini boxes I was told to wait until set up, ring customer services and then they could send 2 straight out. so set up today, g...

Nand by Explorer
  • 55 Views
  • 4 replies
  • 1 Helpful