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Community Activity
Smart Hub Plus - Fibre installation
Hi I had an open reach gentleman connect ee Smart Hub Plus to fibre. Aqua light is stable, iPlayer working, phone working and in settings WiFi is showing connected to new hub. It all seems to have worked without me doing very much at all.This eveni...
Wrong phone recieved
I upgraded my Galaxy S23 to a Galaxy Z Fold 6 over the phone, was offered an all rounder deal cheaper than online (prior to trade in fee and NHS discount), received the PDF documents and T&C over message which confirmed and said Fold 6. I paid for ne...
Internet speed
My home internet speed is 80mbps where as it should be near 500 mbps ?
Billing
Hi I would like to change the date of my direct debit I've tried doing this online but for some reason it won't let me just got my new device today.
"something went wrong on our end" error in the app and online
Has anyone got the "something went wrong on our end" error in the app and online? I have been with EE for ten months and STILL haven't had this sorted. I raised three tickets for this. First one said we are working on it, second one said oh yes th...
Roblox
I need some help. My daughter can't access her roblox account and yet I'm still paying a monthly subscription. I've tried to cancel but sont know how... any help is appreciated.
Hi I have just had a new EE pro gaming broadband
Why am I having trouble with my new broadband it was only installed this morning and had nothing but problems with it but with the old one I never did need some advice on what I should do
Complaint
Hellodo you have email for complaints as EE has been driving me mad by taking large sums £699 - £900 from my bank account using the direct debit details. I'm a pensioner and dont understand why I keep having to raise indemnity to get money back. It's...
