Change my address

Staceycarey1987 · ‎14-07-2019

Hi my phone and bills are set up to the wrong address, how do I change my address so my bill are not going to my neighbour instead of me, they must have got the number wrong at the car phone warehouse

XRaySpeX · ‎19-11-2021

@homesickj : Are you on contract or PAYG? PAYG a/c's don't hold Postal Addys.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

rhyscarter1 · ‎23-01-2023

It will not let me change my address on the app?

XRaySpeX · ‎23-01-2023

@rhyscarter1 : Not the app but your online MyEE, he said.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Leanne_T · ‎24-01-2023

Hi @rhyscarter1

Thanks for coming here.

If you log into your My EE account online, select Menu and choose Account settings. Go to the Your address tab and click Change next to your billing or postal address and then enter your new details and select Save.

Leanne.

dodger1 · ‎15-05-2023

No, can't log in

Leanne_T · ‎15-05-2023

Hi @dodger1

Thanks for coming here.

What happens when you try and log into your My EE account online?

Leanne 🙂