Change my address

[Staceycarey1987]

Hi my phone and bills are set up to the wrong address, how do I change my address so my bill are not going to my neighbour instead of me, they must have got the number wrong at the car phone warehouse 

[Christopher_G]

Hi @Ganiyu

Welcome to the community.

Have you tried updating your address in your My EE account?

Chris

[beverley23]

I cannot find where online I change my postal address - can anyone help please

[Katie_B]

Hello @beverly23. 

Thanks for coming to the community. 

Is this for a home broadband account or mobile?

Speak soon, 

Katie 🙂

[Pepperpurple]

Thanks @Leanne_T

That link worked perfectly. 

I am using an s10+ and had tried account settings in the Myee app, mobile browser & desktop site in the same browser. None of the menus offered the facility to change my address. Google wasn't any help either. Happy new year to you.

[Leanne_T]

Happy to hear this has worked for you @Pepperpurple

Come back to the community anytime.

All the best 🙂

Leanne.

[AntK]

Use desktop site ,it's not in the EE APP

[Vbish77]

I can't find the details to change my address

[Katie_B]

Hello @Vbish77. 

Are you using the My EE App  or My EE Online?

Speak soon, 

Katie 🙂

[homesickj]

this does not work. there is no menu - do you mean My EE instead?

[Katie_B]

Hello @homesickj. 

The menu drop down will be found within your My EE. 

Are you using the app or My EE online?

Katie 🙂