Change my address

[Staceycarey1987]

Hi my phone and bills are set up to the wrong address, how do I change my address so my bill are not going to my neighbour instead of me, they must have got the number wrong at the car phone warehouse 

[Katie_B]

Good Afternoon @Pet1.

Welcome to the EE Community. 

Are you looking to update your home address?

Speak soon, 

Katie 🙂

[GeordieCullen-0]

Yes

[Katie_B]

Good Afternoon @GeordieCullen-0. 

Are you looking to update your address for a mobile account or home broadband?

For mobile please follow these steps:

Log in to your My EE > Menu > Account settings > Personal details > Your address 

To arrange a home move for you home broadband, please visit our 'EE Home Broadband moving home' article for full guidance.

Katie 🙂

[Tylerseedanee24]

I cant change my address either been trying for months please help me 

[Leanne_T]

Hi there @Tylerseedanee24

Welcome to the community.

Do you have a pay monthly mobile account?

Also, do you have a My EE account?

Speak soon 🙂

Leanne.

[Fashdown]

Hi

I'm having the same issue, can you advise please?

Thanks

[Christopher_G]

Hi @Fashdown

Welcome to the community. 🙂

You should be able to change your address in your My EE account online.

Could you give it a try and let us know what happens?

Thanks

Chris

[AntK]

Doesn't work,no tab to change address 

[Katie_B]

Hello @AntK. 

You can change your address by logging in to your My EE Online and following these steps:

Menu > Account settings > Scroll to Account details > Select 'Manage' under your address. 

If you are still unable to do this via your My EE please give us a call. 

Katie 🙂

[Ganiyu]

Hello I would like to change my address to BR15XXX XXXXXX XXXX

[MOD EDIT: Please don't post personal information in the public forum. Thanks]