Change my address

Staceycarey1987 · ‎14-07-2019

Hi my phone and bills are set up to the wrong address, how do I change my address so my bill are not going to my neighbour instead of me, they must have got the number wrong at the car phone warehouse

Schockwave · ‎11-08-2019

Hello @Slking ,

Welcome to the community,

I have just checked Firefox on my Apple phone and clicked on the three dots and can change it to desktop from there.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

XRaySpeX · ‎11-08-2019

@Staceycarey1987 , @Slking , @georgied1, @Iainmalt : Are you on contract or PAYG? PAYG a/c's don't hold Addys.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

maria101 · ‎26-10-2019

It shows error every time I try to change my home address on ‘select account settings’.

could you please give me the telephone number of EE customer service so I can call them? Many thanks

maria101 · ‎26-10-2019

What is the telephone number for customer service? Thks

maria101 · ‎26-10-2019

Thks I just saw the phone number on a previous reply to someone else. Many Thks.

XRaySpeX · ‎26-10-2019

@maria101 : Thanks! You're welcome 🙂 ! Glad I could be of assistance.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Stevek1111 · ‎27-10-2019

Hi I'm struggling to change my address, could someone be able to help please. Thanks

XRaySpeX · ‎27-10-2019

@Stevek1111 : Are you on contract or PAYG? PAYG a/c's don't hold Addys.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

paulineminors62 · ‎28-10-2019

I can’t change my address at all, every time I try to log in I keep getting the error message. Looks like I’ll have to phone customer service

paulineminors62 · ‎28-10-2019

Hi Alex I’ve tried this and it doesn’t work.