Can i speak to ee on live chat

[Tafman6]

I need to chat live to someone on ee live is there a link

[Leanne_T]

Morning @Fosterd02 

Thanks for coming to the community. 

If you give us a call our Mobile Care team, will be happy to look into the refund for you.

Let me know how you get on. 

Leanne. 

[Leanne_T]

Hi @Mike172

Thanks for posting. 

Are you waiting for a refund? 

Thanks 🙂

Leanne.

[mikeliuk]

Hi @Mike172 ,

If you visit the below link using a different browser and an Incognito tab or InPrivate tab, does the button work? Is your browser set to block popups and is there anything to the right of your search bar allowing you to open a blocked popup?

https://ee.co.uk/contact-ee/account-billing/mobile

[Amygirl]

I need to change my Contract bill every month on the 29th not on the 10th

[Jon_K]

Thanks for coming to the community, @Amygirl.

If you get in touch with our Customer Care team they will be able to change this for you.

Jon

[Olivia73]

Hi I rang up yesterday to change my phone into my name and I had to pay 50 upfront and it tuck the money out of my account and the man on the phone said the payment declined but it tuck the money out my bank

[James_B]

Hi @Olivia73,

Welcome to the EE Community. 🙂

Is the payment showing as completed or pending in your banking app?

James

[Aga777]

I need to remove Barr from my phone

[Katie_B]

Hi @Aga777. 

What bar are you looking to remove?

Katie

[Lobotasathy]

Hi