Cancellation of contract during cooling-off period

[cihanyuzgec]

Dear Team,

Today I have completed a cooling off period form, do you know how long will it take for EE to approve my contract cancellation ? 

[Leanne_T · Accepted solution]

Hi @cihanyuzgec 

Thanks for coming to the community. 

Have you requested to cancel the contract within 14 days of purchase? 

If so, once your form has been received and processed, our team will get in touch with you to advise how to return your equipment and the next steps.

Thanks 🙂

Leanne.

[Darklotus666]

yes please.

[Darklotus666]

yes.

[Leanne_T]

Hi there @Darklotus666 

Thanks for coming here. 

If you want to cancel the contract, please see our EE returns form page for details.

Leanne.