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KK90 · ‎27-03-2024

Can you receive your phone log from 2 years ago on the same number.

XRaySpeX · ‎27-03-2024

@KK90 : In your normal bill any calls & texts you make within your allowance are not itemised. With Itemised Billing they are, for which you pay £2.50 pm. However it is not retrospective. You need to call CS to add it to your a/c from you next bill.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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Chris_B · ‎27-03-2024

@KK90 only if you had itemised billing during that period.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

KK90 · ‎27-03-2024

What is itemised billing?

XRaySpeX · ‎27-03-2024

@KK90 : In your normal bill any calls & texts you make within your allowance are not itemised. With Itemised Billing they are, for which you pay £2.50 pm. However it is not retrospective. You need to call CS to add it to your a/c from you next bill.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP