Bill and contract

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ttetati
Visitor

‎23-06-2023 09:06 AM

Why my bill so high and when is my contract end?

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XRaySpeX
EE Community Star
EE Community Star

‎23-06-2023 02:33 PM - edited ‎23-06-2023 02:34 PM

  1. Look at your bills in your online MyEE at the bill's breakdown.
  2. Look in your online MyEE under My Plan > Plan Details for your contract dates.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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Alex_M
Star Contributor
Star Contributor

‎23-06-2023 09:17 AM

Hi @ttetati,

Are you referring to a phone bill, home broadband bill or something else? Let me know and we can point you in the right direction to see a full breakdown of your bill and your contract status.

Alternatively, you can get in touch with customer service to discuss your bill and the charges within it. This is just a community forum so we don't have access to see your bill.

Thanks,
Alex

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XRaySpeX
EE Community Star
EE Community Star

‎23-06-2023 02:33 PM - edited ‎23-06-2023 02:34 PM

  1. Look at your bills in your online MyEE at the bill's breakdown.
  2. Look in your online MyEE under My Plan > Plan Details for your contract dates.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP