cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How long can on keep their phone without changing?

Viking1956
Explorer
 
1 SOLUTION

Accepted Solutions
Alex_M
Star Contributor
Star Contributor

Hi @Viking1956,

There is no requirement to upgrade! You are able to keep your phone for as long as you'd like. When your contract runs out you will be moved to a 30 day rolling contract automatically.

If you are happy with your device, then you may want to see if you can get a better deal by upgrading to a sim-only plan.

Thanks,
Alex

 If I solved your issue, please click the solution button below!
 If you found my post useful, click the thumbs up button!
 To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a live chat.
Useful Links: My EE | Live Chat | Bills | Usage | Network Coverage Checker | Abroad | APN Settings | PM

View solution in original post

1 REPLY 1
Alex_M
Star Contributor
Star Contributor

Hi @Viking1956,

There is no requirement to upgrade! You are able to keep your phone for as long as you'd like. When your contract runs out you will be moved to a 30 day rolling contract automatically.

If you are happy with your device, then you may want to see if you can get a better deal by upgrading to a sim-only plan.

Thanks,
Alex

 If I solved your issue, please click the solution button below!
 If you found my post useful, click the thumbs up button!
 To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a live chat.
Useful Links: My EE | Live Chat | Bills | Usage | Network Coverage Checker | Abroad | APN Settings | PM