Behind on phone bill

[Profile closed]

Hello , I was wondering if it’s okay to pay a little bit of my phone bill and pay the rest on the next phone bill as I’ve been under paid or will this affect my account?

[Chris_B]

for the purpose of answering this question and to help anyone else.  

 You have to call customer services about this and explain the issue you have.   

[James_B]

Hi @Leshun,

Welcome to the EE Community.

We’re sorry you might be having trouble paying your bill – we understand your circumstances can change.

If you’re struggling to pay your bill, it’s important you let us know as soon as possible so we can support you and come up with a solution to potentially make your payments more manageable.

James