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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 64865 Views
  • 69 replies
  • 14 Helpful

Bill

Why was I promised a free months rental for having no service they they just go to your bank account and take the money when they said they wouldn't they a robbers i wonder what social media would make of this 

Spending caps

Phoned EE this afternoon to remove all spending caps which he did but still unable to purchase Robux Does it take a few hours?

MH731 by • Visitor
  • 548 Views
  • 1 replies
  • 0 Helpful

Bill

I’ve just paid my bill and it’s been almost 2 hours now and my phone is still blocked does anyone know why this is? 

Furious at EE

I have been with EE for over a year now and my bill was suddenly increased by £4 for no reason. I called up and after being put through to lots of different advisors from different depts I was eventually was given the money back once someone seen wha...

Bobbi3 by • Investigator
  • 735 Views
  • 5 replies
  • 1 Helpful

Charge

Hiya, I was charged £50 for my first payment which I don’t understand why as when I ordered my sim only deal there was nothing said about £50 and I wanted this refunded to me. My monthly sim only deal is £16 and some pence but I was taken back by the...

Madiya21 by • Visitor
  • 391 Views
  • 1 replies
  • 0 Helpful
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