Post here to ask/answer questions around home broadband and landline
You may have heard in the News that TalkTalk has recently had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Brightbox router in case a similar attack is made agai...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have 300 mbps ee fibre and get around 290 on 5ghz devices over wifi, but 2.4ghz is between 10 - 20mbps download with 60mbps upload. I have 2 pc, a samsung phone and smart plugs on the 2.4ghz. EE sent a new router, but still no change.Would adding a...
I have purchased the Orbi 973 system which is working well when hardwired to the EE Smarthub. However the wiring on the EE Smarthub restricts the wifi to 1gb (I have the 1.6gb EE ftp plan). Does anyone know how I can set up the Orbi system to rep...
I'm within my 14 day cancellation period and having taken out the Fibre 67 Essentials broadband plus Digital Home Phone I decided to cancel the Digital Home Phone part. EE cancelled the Digital Home Phone but switched my broadband to Essentials Fibr...
I have just switched from BT to EE after receiving an email from BT, as I need 7 Halo discs to cover my old Cottage with 2ft + thick stone walls, I have to mainly feed the discs on Cat6 cables. Because of this I asked the advisor several times are th...
Hi, I have this hybrid 4G router that works well. When the 4G signal is weak, the on-board VDSL helps boost the speed. Now that I live in another country, the 4G part of the router works well with other ISP SIM cards, but the VDSL section is not work...
So far this has been a major hassle.Mobile switch did not work until EE realised that the person taking the order had ordered a Data only SIM. Now fixed and working.Main residual issue is that EE apparently opened a new account for TV but retained th...
Hi all, fired up my laptop I’ve not used for a while, in fact not used since we got EE broadband a few months ago. Problem is, it can’t pick up the router, it’s working ok - it can see the neighbours ones. All other devices see it ok. It’s running wi...
How do you cancel ee before the 14 day cool off period, on phone for 40mins got through to customer service only to be told they can't hear me on phone then hung up so on phone again waiting nearly 40mins again I want to cancel this new ee is shockin...
I keep having issues with my WiFi/broadband. I’ve requested on two occasions for an engineer to come inside my property to ensure the broadband and all additionalBoxes including the fibre and hub are set up correctly yet they’ve never come and only f...
Just had FTTP installed and its working well. Issue is that my old router used a different IP range - and all my media devices/servers are hard coded (for remote admin reasons)I've tried to change the Gateway Router Address in the IPV4 settings but ...
