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Annual increases

Colstalex
Skilled Contributor
Skilled Contributor

I see BT/EE have increased the amount by which plans go up each year. I won't be adding any new plans or upgrading now, £2.50 on a lower cost sim only plan is a nearly 25% increase in the first year.

1 SOLUTION

Accepted Solutions
Ali_A
EE Community Support Team

HI @Colstalex 

This approach aligns our pricing with Ofcom’s approach recommendation on mid-contract price rises. 
We think that our new pricing model will be much clearer for customers and gives them more certainty on what their price change will be. 

You can find all the information about the Annual Price increase on our About annual price changes | EE page

Hope this helps. 

Ali 

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3 REPLIES 3
Ali_A
EE Community Support Team

HI @Colstalex 

This approach aligns our pricing with Ofcom’s approach recommendation on mid-contract price rises. 
We think that our new pricing model will be much clearer for customers and gives them more certainty on what their price change will be. 

You can find all the information about the Annual Price increase on our About annual price changes | EE page

Hope this helps. 

Ali 

Chris_B
EE Community Star
EE Community Star

@Colstalex  No one wants to pay more then they have to but providing that service for you to use will also cost EE more because prices for electricity go up, prices for parts go up, just keeping the network running will see prices go up,    Are you taking that in to consideration ?  Probably not as none of that is your concern.  We all have bills that need to be paid including companies like EE. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Colstalex
Skilled Contributor
Skilled Contributor

It was £1.50 a month extra on sim-only plans now it is £2.50 a month, not complaining about the alignment just about the 66% increase in the increase if that make sense