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[DanilaNicolas94]

good evening, I have a problem and I am very angry with the EE company because for 4 months they keep telling me that I will be eligible for a new line and every time I make a payment they come in and tell me that I am not eligible why you've been lying to me for 4 months that I'll be eligible for more lines, I waited until December to give gifts too, I've been a customer for a year, I pay bills worth £400 monthly

[bristolian]

This internet forum doesn't have access to your specific account - you would need to query this decision within CS on 150.

[DanilaNicolas94]

I don't know exactly what to do, I'm talking to your colleagues on the chat

[bristolian]

I'm not EE staff, just another customer like yourself. You need to discuss your account with EE C/S on either 150 or the chat as you already are.