30-08-2024 05:57 PM
Hi,
I'm wondering if anyone can help me here, my contract with EE came to an end on 10th August and I received my final bill with a refund of £1. One of my inclusive extra was Netflix.
As per the screenshots attached my Netflix account is still active and states billed through EE package. I reached out to Netflix and they stated to contact EE, I spent 45+ minutes on the phone with EE's billing team and they couldn't see any issues. Has anyone come across this before and how did you resolve this?
Many Thanks
09-01-2026 01:08 PM
Hi @Lianne14.
I have resent the private message.
Please let me know if you have received this.
Katie