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Bill
Why is my bill £78
Coverage in Wednesbury
Update: 10 June 2025 Over the past few months, our engineers have been continuing the legal negotiations with the site provider to agree the terms for the build to start. Once the terms have been accepted and we have a date to access the area and sta...
Samsung flip 5 broken screen
I've had my samsung flip for 7 months now and noticed a line in the screen when I was typing on it.The bottom of the screen started flashing so I took it to EE and they said it's out of warranty for both the insurance and the years warranty.They're w...
Re: Why does it say I have reached my credit limit?
All phones on my contract have had a message sent to them from EE at 21:00 saying service is suspended as they have reached the credit limit ... all the contracts are unlimited with no spend cap and ... balance on the account is 0What's going on cos ...
Urgent help
Hi my names Marie I've been receiving emails from yourselves but I do not have an account with uses . But there seems to be an account made up for me I'm not to sure what is going on I would like to know what this is about please
Scam to all numbers from 150
I got this text today - from 150. All the numbers on my account t got it at exactly the same time - reported to EE but not able to report that it was to all the numbers. We have unlimited calls and data so guess it’s a scam. “Hi from EE. Heads up - w...
Question about Xbox Gamepass ultimate as an inclusive extra
I am looking to upgrade my SIM deal and was wondering about the Xbox Ultimate choice as an inclusive extra. I don't pay anything additional for this a month, correct? the price I see of the deal includes the monthly sub of this for free?How do I add ...
10£ pack pay As you go
Hello. I’ve just bought 10£ pack. I also requested for number transfer which is still under processing but I noticed I can’t make a call and text. Could you help me with this? I don’t know if this has something to do with the number transfer.Many th...
Coverage in Queslett and Pheasey
We are aware of a signal issue that is affecting some of our customers in the Queslett and Pheasey area. Our mast in the area had to be removed from the existing site at the end of May 2025, as this was requested by the site owner. Our engineers ...
Connection Dropping Out At The Same Time Every Day
Hello! I have recently moved to EE broadband and it has been mostly working pretty well. I have had an issue with it for a while where the connection would drop for a minute/two sometime in the hour of 12am every single day. It has also changed with ...
