30-08-2024 05:57 PM
Hi,
I'm wondering if anyone can help me here, my contract with EE came to an end on 10th August and I received my final bill with a refund of £1. One of my inclusive extra was Netflix.
As per the screenshots attached my Netflix account is still active and states billed through EE package. I reached out to Netflix and they stated to contact EE, I spent 45+ minutes on the phone with EE's billing team and they couldn't see any issues. Has anyone come across this before and how did you resolve this?
Many Thanks
23-05-2026 09:06 AM
I'd like to get you some help with this @Jax777
I'll send you private message. Please check your inbox and get back to me when you can.
Thanks
Ali
23-05-2026 09:32 AM
I'm not happy to share these details on forum. Can you PM me.