Accidentally hit leave Ee

[doddy1970]

Hi all I accidentally hit leave Ee on the app ad I got a text message telling me my early end payment is this just a generated message or do I need to contact Ee to make sure I didn’t end my contract 

[doddy1970]

Hi  I just did the same thing just like to confirm that this did not end my Ee contract 

[doddy1970]

Hi from EE, your total charge for ending your contract early is £346.53. This will show on your final EE bill, find out more here ee.co.uk/leavingus Thanks

this is the text I received 

[XRaySpeX]

@doddy1970 : You can't cancel your contract by text or online; only by phoning CS or via PAC. All you've done is request the amount of your Early Termination Fees to be sent to you.

[doddy1970]

Thank you for your help I was a bit worried there so I won’t need to contact Ee in anyway then thanks again 

[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

[Profile closed]

I think they need to change the wording of the message. 
that’s the best solution in my opinion