12-09-2024 09:36 AM
Hi,
I've been out of contract with EE since June but I'm still getting charged a monthly fee if 6.47. What the f is that all about?
12-09-2024 09:49 AM
How is this £6.47 charge described on your monthly bills?
12-09-2024 09:55 AM
EE Limited with a long Payee details starting with Q. No description at all.
12-09-2024 09:56 AM
Can you post a screenshot or photo of the entry on your bill?
12-09-2024 10:01 AM
The things is that I don't even have a bill for it, it's just Direct Debited out if my account.
12-09-2024 10:05 AM
I have a Direct Debit set up apparently and it's the official EE icon, same as it was for my monthly phone bill. I've never thought about it until now.
12-09-2024 10:49 AM
Device Insurance?
12-09-2024 11:32 AM
Have these charges been present for the duration of your minimum term so far?
12-09-2024 11:47 AM
What were you being charged before June?
12-09-2024 11:49 AM
That description is from your bank a/c transaction. What's the description in your EE bill on your EE a/c?