Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
All day have been having inconsistent micro dropouts that last anywhere between 2 and 20 seconds at random times. However in the last 2 hours, these have been happening nearly every minute and it's unstable for gaming or calls. My friends on BT and E...
I recently joined EE (just received my first bill) after miving into my new property. Unfortunately, someone has previously detached the cable between the exterior and the master socket (there is just a jumble of wiring coming out of a hole in the wa...
I was persuaded by BT to transfer to EE, part of the incentive was an ugrade to the router from the BT Wifi 5 to EE Smart Hub wifi 6, so I transferred in December 2024The contract and the all the details said I would get a EE Hub wifi 6 router with t...
Hi is there a way to check what devices are logged in to my broadband please
I'm fed up of EEs answer to every fault being "REBOOT / POWER ON/OFF THE ROUTER"I get error codes 6023 on EE TV about 3 times a week ... the screen tells me to reboot everything (so EE know the issue)My Digital Voice fails ... No dial tone and incomi...
Moved into my property on the 19th of March order for the smart 7 hub broadband got this delivered on the 30th of March 2026 and was due to be installed on the 2nd of April this was moved out to the 15th of April due to ‘something off track’ meaning ...
So I've upgraded, now some of my smart plugs won't connect & my samsung series 4 smart tv won't either & that's even using 2.4ghz
Just been moved to EE from BT and sent a Smart Hybrid Connect.It would be nice to see this actually working i.e. transferring to 4G. How long does it take to switch to 4G?I hope there will not be a BT Openreach man at the door asking if my broadband...
I am considering switching to Starlink - my (second) 24-month contract ends in July. Can I cancel early without penalty if I decide to switch?
Hello. We have a WiFi extender 6 but I can't seem to get it to connect anymore. It was previously connected to a smart hub 3 which had the apparently common issue where the power pack stops working so it was replaced with a smart hub 2. Since then I'...
