Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I ordered Broadband and was given a link for approval T&Cs. But I cannot open the link. Is the link valid? Or I am scammed? Thanks.https://eu2.lightico.com/Default.aspx?mt...Access DeniedCookies seem to be disabled,Please enable cookies in your br...
how long have i got left on my ee broadband contract
Hi,I ordered fibre 1.6gb this morning over the phone but am yet to receive a confirmation email, I've checked spam/junkto no availWhen I sign into my profile, I don't see any mention of the package I ordered.Is there normally a delay for confirmation...
I currently have an EE mobile account. My broadband and tv account is currently with BT. I have the sports package with BT which includes TNT Sports, Standard Netflix, and Discovery+. I would like to transfer over to EE to get my broadband and tv thr...
Hi there. Having a bit of a nightmare with my upgrade, been back & forth on the phone all of last week until they had to go back & listen to a recording of a previous call I had with an EE customer service person who offered me a certain upgrade & I ...
I’m having mega problems! I changed to EE from Sky! I was assured that it would be completely easy! Heaven help me! 16 EE operators later and I still don’t have a land line! Since 3rd Jan … what else can I do?
Hi All,Last chance for EE here before triggering contract end in cooling off period (I don't want to do this)...Had three engineer visits, speed test shows all good (920 download, 150 upload) - boosters placed in right places (x3) and nothing needs t...
You got to use digital phone.. Had same hassle, EE phone did not work. Bought 2 off amazon. No good, you got buy digital one...
Today I was going through my messages and I noticed that, an amazing little bit of customer care was in short supply. I'm a EE broadband and phone contract and tablet using the best part of £100/110 a month for the last year. Never missed a single mo...
