Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I know EE is working on testing a new router with possible WIFI 7. Is there anyway we can help test this? I have the 1.6 gbps download, however the problem with the current router is that it only has 1gb ports on the back which is unfortunate as I ...
I've ordered the busiest home plan 2 weeks ago, just found out that the included router will not offer 1.6 speed through a wired connection, can someone help me choose a wireless router that outputs 2.5gbs Lan on at least one port? I don't care that...
Hi,I had ee home broadand 1.6 gb installed and i need the broadband isp user/pass for pfsense firewall. I have phoned ee but they did not have a clue. According to google it should be something liike surname123 and pass I have no idea. I no longer h...
All of a sudden the router page styling is messed up, was this caused by an external update to the routers, was an update rolled out overnight?
HiI don't know if anyone can give me any advice but I had a power cut and my wifi to my phone stopped working. I have rebooted my router, restarted my phone and still no joy. Problem is that I live in an area where I can't get a mobile signal. I h...
I was recently about to end my broadband contact with BT and called them to advise I wouldn’t be renewing due to the price they proposed, the cancellation team persuaded me to move to EE full fibre 500 and told me this comes with a smart hub plus. Se...
I can't setup My Smart Wifi plus AP as it asks me to use the app when try to use the app it does not link to the right email and tells me "We can't load this information" it takes me back when the AP as been sat on my table since 23rd Dec 2023 and no...
This morning EE booked an engineer visit for tomorrow as they thought they could not fix my broadband speed On checking after the call it had been resolved. Ive tried phoning 150 and freephone number but the option to stay on the call to speak to som...
I have been in contact with EE for several weeks stating I have no Voicemail on my home phone, If I dial 1571 I recieve the message " you dont currently have voicemail etc.I have recieved many emails from EE stating that they are looking into the pr...
I’ve just moved from BT and now don’t have full broadband coverage throughout my house. The router is downstairs and some rooms upstairs can’t get an internet connection.
