20-06-2024 03:46 PM
I've changed my email address and have been told the only way to update my account is to create a new account with my new email. Then I simply link my broadband. Well, every time I try to link my broadband, the system errors. Any help?
21-06-2024 12:57 PM
Hi @SallyGoodison,
Thank you for posting. I'm sorry you haven't been able to link your Broadband to your EE account. Please send me your details and I'll take a look at this for you.
I have sent you a private message with instructions on how to contact the team.
Thanks,
Paddy
12-10-2024 06:56 AM
I also cannot create an account, i have one buththinktink i have to link BT are really really bad