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why can't I link my broadband to my EE accont?

SallyGoodison
Visitor

I've changed my email address and have been told the only way to update my account is to create a new account with my new email.  Then I simply link my broadband.  Well, every time I try to link my broadband, the system errors. Any help?

2 REPLIES 2
Paddy-B
Former EE Employee

Hi @SallyGoodison,

Thank you for posting. I'm sorry you haven't been able to link your Broadband to your EE account. Please send me your details and I'll take a look at this for you.

I have sent you a private message with instructions on how to contact the team.  

Thanks,

Paddy

I also cannot create an account, i have one buththinktink i have to  link BT are really really bad