@Profile closed It is not 100% sure that you will receive a new hub on the BT/EE upgrade path if it is deemed that what you have currently is good enough. If you do have an e-mail stating that you will get one some do and some don't, it is documented in the terms and conditions. This may be specially if you do have the BT Smarthub2. Please check e-mails or look in your account information for further. Broadband connection to EE works with either as they are supposed to be the same company. HTH Have a look at BT upgrade on the BT site?
@Profile closed It is not 100% sure that you will receive a new hub on the BT/EE upgrade path if it is deemed that what you have currently is good enough. If you do have an e-mail stating that you will get one some do and some don't, it is documented in the terms and conditions. This may be specially if you do have the BT Smarthub2. Please check e-mails or look in your account information for further. Broadband connection to EE works with either as they are supposed to be the same company. HTH Have a look at BT upgrade on the BT site?
