sky glass with EE broadband
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01-04-2024 11:20 AM
Hi All
We now have Sky Glass with EE broadband. When we turned the TV on and had Sky broadband, Sky Glass was immediately available.
Now, with EE Broadband, we turn the TV on, and it takes approximately 30 seconds to allow a connection. Before this, it just said there was no connection.
The TV is connected to the broadband via an RJ45 connection.
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01-04-2024 01:45 PM
Do you have a question.
Sky Glass needs a minimum connection speed (generally) and might not work well over mobile broadband if that is the service you have.
Which broadband service and speed do you have.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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01-10-2024 06:59 PM
Hi I can’t connect my sky glass to ee WiFi at all and am having to send my tv back

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