03-11-2025 04:20 PM
There was no bag provided. I am wondering whether I could just return the old adaptor in the jiffy bag it came in having the return address GX0 Harding Road Milton Keynes MK 10 0DG? Alternatively could I obtain from you a postage paid return label (by email) I could attach to it? Thanks in advance. John Nixon
03-11-2025 04:11 PM
I had the opposite problem. There was no bag provided. I am wondering whether I could just return the old adaptor in the jiffy bag it came in having the return address GX0 Harding Road Milton Keynes MK 10 0DG? Alternatively could I obtain from you a postage paid return label (by email) I could attach to it? Thanks in advance. John Nixon
03-11-2025 04:22 PM
03-11-2025 04:26 PM
@John_Nixon See which one helps!
03-11-2025 07:20 PM
You should've received a return bag with replacement PSU. I did. It was ginormous!
If you have not received a return bag you may call 0330 123 1105 for 1.
When posting it, keep the proof of postage as evidence in case EE deny receiving it & make a note of its serial no.