28-06-2026 08:14 AM
I have free Norton antivirus as part of my broadband entitlement.
I need to completely reinstall windows 11 on my desktop.
This will erase all my apps and files.
How do I reinstall my free Norton antivirus?
Solved! See the answer below or view the solution in context.
28-06-2026 10:32 AM
Hi @david538,
Welcome to the EE Community
If it is EE Cyber Security you have with the Norton antivirus included, if you have already activated it, which if you are using it now you have. Then to re-install it you would just log in to the EE website on the device you want to install it on, select Manage on Cyber Security and it will take you to Norton to download and install it.
There is a guide here you may find helpful when the time comes.
Alex
28-06-2026 10:32 AM
Hi @david538,
Welcome to the EE Community
If it is EE Cyber Security you have with the Norton antivirus included, if you have already activated it, which if you are using it now you have. Then to re-install it you would just log in to the EE website on the device you want to install it on, select Manage on Cyber Security and it will take you to Norton to download and install it.
There is a guide here you may find helpful when the time comes.
Alex