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new broadband connection

redeye777
Investigator
Investigator

Hi,

Joined EE. I have Airband internet at the moment but will change over to EE in a few days.

The EE router has been delivered.

The Airband connection comes in through the outside wall into an Airband box.

I don't have a landline, but there is a box in my back room where the old BT landline used to come from.

Just want to know where I plug the new EE router into? The Airband box that comes through the wall OR the box the old landline used to be from?

I'm asking in advance as I don't want to be without internet.

Thanks

10 REPLIES 10

@redeye777 wrote:

I don't have a BT phone number since joining Airband 2 years ago


Then use the Address Checker from the 3-bar Menu at top.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP