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multiple broadband accounts

hew89
Explorer

‎23-10-2024 08:57 PM

I have 4 mobile and 2 broadband accounts with EE. All the phones and one of the broadband packages are together under one email address.
I am having difficulty adding the second broadband account to the same email address, despite one of the phone contracts being set up when I created this second broadband account.
Is it possible for me to add the second broadband account to my original account?

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎23-10-2024 09:00 PM

Are both BBs for fixed Home BB or is 1 for mobile BB?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
hew89
Explorer
In response to XRaySpeX

‎23-10-2024 09:37 PM

Both are fixed broadband, one with a landline (the one already associated with the larger account), the other just BB.

Do you have any thoughts?

0 Helpful