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incorrect password

yanyiliu
Explorer

‎21-01-2025 06:48 PM

since this morning, my phone and my iPad can not connect to the wifi because it says incorrect password. but use exactly the same username and password my computer can connect. is there anyone who has the same problem? how can I fix it?

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13 REPLIES 13
Minkey1
Star Contributor
Star Contributor
In response to yanyiliu

‎21-01-2025 07:53 PM

@yanyiliu 

Oh, I’m sorry. You posted your query under the forum Broadband section so I assumed you had an internet connection to the house and a router.

I’ve no idea what an EE wifi voucher account is. 

Mike
EE Fibre 900 via SH+ with 2 Extenders, EE TV Pro & Mini boxes, 2 EE SIM's only, all originally BT.
LG Oled, Denon/Cambridge Audio 7.1, Panasonic 4K player, Apple TV 4K
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yanyiliu
Explorer
In response to Minkey1

‎21-01-2025 07:55 PM

oh sorry for putting my query in the wrong section😅

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XRaySpeX
EE Community Star
EE Community Star
In response to Minkey1

‎21-01-2025 09:12 PM - edited ‎21-01-2025 09:13 PM

@Minkey1 : An EE WiFi voucher is for connecting to the public EE WiFi network from any device. This a network of BT & some EE Home routers whose owners allow the public to share their WiFi isolated from their own devices & connections. You may have seen the SSIDs EE WiFi & EE WiFi-X in your vicinity.

Trouble is that isn't really a forum here suitable for EE WiFi. Maybe it comes under EE Mobile Network Discussion, or maybe not!

@yanyiliu : There's no obvious place to put it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Minkey1
Star Contributor
Star Contributor
In response to XRaySpeX

‎21-01-2025 09:25 PM

@XRaySpeX

Ah yes, I know about that. I didn’t know access could be purchased - I thought it was a quid pro quo deal for home broadband customers. 

Obliged.

Mike
EE Fibre 900 via SH+ with 2 Extenders, EE TV Pro & Mini boxes, 2 EE SIM's only, all originally BT.
LG Oled, Denon/Cambridge Audio 7.1, Panasonic 4K player, Apple TV 4K
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